Our plush toys are intended exclusively as cuddly toys. Strong pulling or biting can cause damage. In such cases, unfortunately no claim for replacement can be made.
Width
length
Thickness
Small bone
A: 10cm | B: 20cm | C: 5cm
Suitable for small dog breeds
Large bone
A: 18cm | B: 40cm | C: 10cm
Suitable for large dog breeds
Cuddly faux fur
Suitable for washing machines
100% handmade
Your question isn't listed? Send us an email at support@williamwalker.de or call us at +49 (0) 40 537998750
Our Ambassadors
Support a young start-up
Are you looking for products that enrich life with your four-legged friend and want to support a young start-up? You've come to the right place - we are a family business founded in 2018, based in Hamburg.
We ship worldwide to all countries. You can find detailed information on shipping conditions here.
We ship worldwide for free from an order value of €149. Shipping costs for orders below €149 vary depending on the destination country and chosen shipping method. You can find an overview of shipping costs and delivery times here.
So you can personally assure yourself of the quality of our products, we naturally offer you a 14-day right of return from the date of delivery.
Return:
For a straightforward and smooth return, we have set up a returns portal at return.williamwalker.de for you. There you can obtain a prepaid DHL return label for a fee. The fee will be automatically deducted from your refund amount. Alternatively, you can also send your return back using a shipping provider of your choice. In this case, the fee does not apply.
Exchange:
If you would prefer a different size or a different product, you can also register the exchange conveniently via our returns portal. Simply select the desired replacement item there. Any discount from your original order will be automatically transferred to the new item. If the new item is more expensive, you will receive an invoice for the price difference. If it is cheaper, the difference will be credited to you. The new item will be shipped as soon as your return has been received and checked by us.
